Privacy Policy

BRAT values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information provided by users of our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Data Controller

BRAT

Address:
Via Giuseppe Garibaldi 25
10122 Turin (Torino)
Italy

Contact Email:
brat.intimates@gmail.com

2. Personal Data We Collect

We may collect the following categories of personal data:

Identification Data

  • Full name;

  • Date of birth (where applicable);

  • Username.

Contact Information

  • Email address;

  • Phone number;

  • Billing address;

  • Shipping address.

Order Information

  • Purchased products;

  • Order history;

  • Shipping information;

  • Order status.

Technical Data

  • IP address;

  • Browser type;

  • Operating system;

  • Device information;

  • Browsing data.

Marketing Data

  • Communication preferences;

  • Newsletter subscriptions;

  • Participation in promotional campaigns.

3. How We Collect Your Data

We may collect personal data through:

  • Account registration;

  • Order placement;

  • Contact forms;

  • Newsletter subscriptions;

  • Cookies and similar technologies;

  • Interactions with our website;

  • Email communications.

4. How We Use Your Data

Your personal data may be used to:

  • Process orders and payments;

  • Manage deliveries and returns;

  • Provide customer support;

  • Send order updates;

  • Improve our website and services;

  • Comply with legal and tax obligations;

  • Prevent fraud and unlawful activities;

  • Send promotional communications where you have provided your consent.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract;

  • Compliance with legal obligations;

  • BRAT's legitimate interests;

  • Your consent;

  • Fraud prevention and protection against misuse of our services.

6. Sharing Your Data

We may share personal data with:

Service Providers

  • Payment processors;

  • Shipping and logistics providers;

  • Web hosting providers;

  • Marketing and analytics platforms.

Competent Authorities

Where required by law or necessary to protect our legal rights.

We do not sell or rent your personal data to third parties.

7. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where this occurs, we ensure that appropriate safeguards are in place in accordance with the General Data Protection Regulation (GDPR).

8. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy;

  • Comply with legal obligations;

  • Resolve disputes;

  • Establish, exercise, or defend legal claims.

When personal data is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data;

  • Request correction of inaccurate data;

  • Request deletion of your personal data;

  • Request restriction of processing;

  • Object to the processing of your data;

  • Request data portability;

  • Withdraw your consent at any time where processing is based on consent;

  • Lodge a complaint with your local data protection authority.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access;

  • Unauthorized disclosure;

  • Alteration;

  • Loss;

  • Accidental destruction.

While we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content.

For more information, please refer to our Cookie Policy.

12. Marketing Communications

If you have given your consent, you may receive promotional communications regarding:

  • New product launches;

  • Promotional campaigns;

  • Exclusive offers;

  • Content that may interest you.

You may withdraw your consent at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

13. Children's Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal data from children. If we become aware that such information has been collected, we will delete it promptly.

14. Changes to This Privacy Policy

BRAT may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.