Terms & Conditions
Welcome to BRAT. By accessing and using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. Company Information
BRAT
Address:
Via Giuseppe Garibaldi 25
10122 Turin (Torino)
Italy
Contact Email:
brat.intimates@gmail.com
2. Scope
These Terms & Conditions govern your access to, navigation of, and use of this website, as well as the purchase of products offered by BRAT.
By placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.
3. Eligibility
To make purchases through our website, you must have the legal capacity to enter into binding contracts under the laws of your country of residence.
4. Products
BRAT makes every effort to ensure that product descriptions, images, and information are accurate and up to date.
However, slight variations in color, texture, or appearance may occur due to differences in device screens and display settings.
5. Pricing
All prices displayed on the website are shown in Euros (€).
Prices may include or exclude applicable taxes depending on the customer's location and the relevant tax regulations.
BRAT reserves the right to modify prices at any time without prior notice. Any price changes will not affect orders that have already been confirmed.
6. Orders
After placing an order, you will receive an order confirmation by email.
Receipt of this confirmation does not constitute final acceptance of your order. BRAT reserves the right to cancel or refuse any order in exceptional circumstances, including but not limited to:
-
Suspected fraud;
-
Incorrect or incomplete information provided by the customer;
-
Obvious pricing or product description errors;
-
Unexpected stock unavailability.
7. Payments
We accept the payment methods displayed during checkout.
All payments are processed securely through third-party payment providers. BRAT does not store complete payment card information.
8. Shipping & Delivery
Delivery times displayed on the website are estimates and may vary due to external factors, including customs procedures, shipping carriers, or circumstances beyond BRAT's reasonable control.
Customers are responsible for providing accurate and complete shipping information.
9. Right of Withdrawal
Consumers residing in the European Union may exercise their statutory right of withdrawal within 14 days of receiving their order, in accordance with applicable EU consumer protection laws.
Complete details regarding returns and refunds are available in our Refund & Returns Policy.
10. Returns & Exchanges
Requests for returns or exchanges should be submitted by email to:
For hygiene reasons, certain intimate products may not be eligible for return if they have been worn, washed, or show signs of use.
11. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, videos, designs, and other materials, is the property of BRAT or is used under license.
No content may be copied, reproduced, distributed, or otherwise used without our prior written permission.
12. Limitation of Liability
To the fullest extent permitted by applicable law, BRAT shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the products purchased through it.
Nothing in these Terms & Conditions limits or excludes any mandatory consumer rights granted under applicable European Union legislation.
13. Data Protection
Personal data is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).
14. Changes to These Terms
BRAT reserves the right to update or modify these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this website.
15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by the laws of the Republic of Italy and the applicable consumer protection legislation of the European Union.
Any disputes shall be subject to the jurisdiction of the competent courts as provided by applicable law, without prejudice to the statutory rights of consumers.
